Jiji9 takes our responsibility to protect every piece of personal information you share with us seriously. This Privacy Policy transparently explains how your data is collected, used, stored, and protected on our platform.
Jiji9 is an online gaming platform operating in Malaysia, fully committed to protecting the privacy of every one of our users. This Privacy Policy has been established to ensure you have a clear understanding of how we handle your personal information, in compliance with the Malaysia Personal Data Protection Act 2010 (PDPA).
We understand that your trust is our most valuable asset. That is why we never take lightly our responsibility in managing players' personal data. Every piece of information you provide to jiji9 is handled with care, stored securely, and used only for the purposes clearly stated in this document.
This policy applies to all users who access the jiji9 platform via web browser, mobile app, or any other service channel we provide.
Jiji9 collects various types of information to enable us to provide a complete, secure service that meets the needs of every member. The types of information we collect are as follows:
| Data Category | Example | Primary Purpose |
|---|---|---|
| Personal Identity | Name, IC, date of birth | KYC & Account Verification |
| Contact Information | Email, phone, address | Communication & Support |
| Financial Data | Bank account, transaction records | Payment Processing |
| Technical Data | IP, device, browser | Security & Analytics |
| Gaming Data | Betting history | Compliance & Responsible Gaming |
Every piece of information we collect is used responsibly and only for legitimate purposes. jiji9 uses your personal data for the following purposes:
Jiji9 implements robust technical and organisational security measures to protect your personal data from unauthorised access, loss, misuse, or unintended disclosure.
Jiji9 retains your personal data for as long as your account is active or as long as necessary to provide our services. Following account closure, we may be required to retain certain records for a minimum period of seven (7) years to meet legal requirements, tax compliance, and anti-money laundering regulations applicable in Malaysia.
Jiji9 does not sell, rent, or trade your personal data to any third party for marketing purposes. However, there are limited situations where we need to share certain information:
All third parties working with jiji9 are required to comply with data protection standards equal to or higher than those we apply ourselves. We do not permit them to use your data for any purpose other than those specified in our mutual service agreements.
The jiji9 platform uses cookies and similar tracking technologies to enhance user experience, maintain session security, and analyze usage patterns on our platform.
You can manage and delete cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality and user experience of the jiji9 platform.
As a jiji9 user and Malaysian citizen, you have the following rights regarding your personal data under the Personal Data Protection Act 2010:
You have the right to request a copy of all personal data we hold about you at any time.
You have the right to request correction of any inaccurate or incomplete personal data in your account.
In certain circumstances, you may request that your personal data be deleted, subject to our legal obligations.
You may request that we restrict how we process your data in certain situations provided for by law.
You may opt out of the use of your data for direct marketing purposes at any time without any penalty.
You have the right to receive a copy of your personal data in a machine-readable format for the purpose of transfer.
To exercise any of the above rights, please contact the jiji9 support team via live chat or our official email. We will process your request within 30 working days.
Jiji9 is a gaming platform intended exclusively for adults aged 21 and above. We do not knowingly collect, store, or process any personal data from individuals under the age of 21.
If we become aware that personal data of an underage individual has been collected unintentionally, we will take immediate steps to delete that information and close the account in question. All users are required to verify their age during the registration process and during the KYC verification process.
Jiji9 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our operational practices, applicable legal requirements, or improvements in how we protect your data.
When material changes occur, we will notify you via:
Your continued use of the jiji9 platform after any changes are published will be considered your acceptance of the updated Privacy Policy. The "Updated" date at the top of this document will always reflect the latest version in effect.
If you have any questions, concerns, or complaints regarding how jiji9 handles your personal data, we encourage you to contact us directly. Our privacy team is ready to assist you.
You also have the right to lodge a complaint with the Department of Personal Data Protection Malaysia if you believe your privacy rights have been violated and we have not resolved the matter to your satisfaction.
256-bit SSL encryption is active on all pages and transactions at jiji9.
Six layers of protection we use to safeguard every member's privacy
All communications between your browser and jiji9 servers are encrypted using the highest industry encryption standards, ensuring no third party can intercept your data in transit.
Jiji9 fully complies with the Malaysia Personal Data Protection Act 2010. Every data handling process is designed to meet applicable local legal requirements.
Access to members' personal data is strictly limited to staff who require that information only. All access is logged and monitored through our internal audit system.
Protect your account with an extra layer of security through 2FA. Even if your password is compromised, your account stays safe without the verification code sent to your device.
The jiji9 platform undergoes comprehensive security audits by independent third parties on a regular basis. This ensures our systems remain up to date with the latest security standards and are free from vulnerabilities.
Jiji9 has never and will never sell, rent, or trade your personal data to advertisers or third parties for marketing purposes. Your data belongs entirely to you.
Your personal data is fully protected. Register a free account today and enjoy a safe, transparent, and enjoyable gaming experience alongside over 500,000 Malaysian members.